MAYDAY Recruitment is thrilled to partner with a renowned global brand that has seen impressive growth in the Australian market. Are you a driven and energetic individual ready to enhance your skills in customer experience? If so, this could be the perfect opportunity for you This is an exciting chance for someone with strong customer experience skills who’s eager to build a rewarding, long-term career with a premium brand and an outstanding team. Our client offers ongoing training and development to help you excel and succeed What’s in it for you? Permanent, full-time role providing job security and career growth Monday to Friday schedule (no weekends) Attractive employee leasing program with discounts Competitive salary: $70,000 super annual bonus A dynamic and engaging role to keep you motivated Professional development with tailored learning and growth strategies for all staff Mentorship from highly experienced and successful leaders A warm, collaborative, and supportive office culture Your key responsibilities will include: Efficiently handling and resolving customer inquiries while maintaining professionalism at all times Answering inbound calls and providing exceptional customer service to build lasting relationships Collaborating with internal and external stakeholders to ensure timely resolutions and client satisfaction Taking a consultative approach to problem-solving, balancing the needs of the client and the business Who we’re looking for: Experience in customer service or contact centre roles (luxury sector experience is a plus) Quick-thinking and adaptable in a fast-paced environment Excellent communication skills, both written and verbal, with strong interpersonal abilities A positive attitude, strong work ethic, and passion for learning and success Ability to build and maintain positive working relationships with internal stakeholders If this opportunity excites you, don’t wait – APPLY NOW Reference number: 11481 Profession:Call Centre & Customer Service Company: MAYDAY Recruitment Date posted: 9th Oct, 2024