Company Description Sixteen Antlers Rooftop Bar is named for its roof ‘branches’ reminiscent of a deer’s antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu. We are looking for an enthusiastic superstar to join our team We are looking for someone who is passionate and represents our service philosophy. They must be open to being able to adapt their skills and in creating great experiences, all of this underpinned by being a true Heartist. The ideal candidate will have experience in a high volume venue, and a passion for people and service/experiences. They must be able to multitask at a high level whilst developing individual team members and the team as a whole. You will also have a hands-on management style and flexible work ethic. Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless Job Description Reporting to the 16 Antlers Venue Manager we are currently seeking Supervisor to join our dynamic team. This role is suitable for someone who is experienced in a similar role, & knows how to ensure our guests have a great experience. What is the role all about: Ensure efficient, friendly and professional service is provided to all visitors. Liaise with the Food & Beverage team to ensure venue standards are upheld. Set up procedures to protect and maintain bar service equipment, correctly recording breakages and carry out regular stocktaking. Maintain effective communication with the team in regards to upcoming events and venue requirements. Eg, weekly meetings with management team and kitchen brigade. Ensure all mise-en-place is completed prior to guests’s arrival. Set up, pack down and coordination of events on the day when required Proactively creating unique experiences tailored to the Clients and Guests Handle any escalated complaints to a positive outcome. Be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies. Qualifications Experienced working in a similar environment Proven ability in buidling & sustaining team cohesion & development Advanced knowledge of Cocktails, Wines & Spirits Valid QLD RSA A friendly personality & a high standard of personal presentation Excellent attention to detail Physically fit Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. Benefits Your Way: Access to Accor team benefits, including global discount's on accommodation and food & beverage. A supportive and collaborative work environment. The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor Accor has a strong focus on ensuring all of its people feel welcome and feel valued. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo BELIMITLESS