This is a Lead Engineer - SRE (Operational Health & Engineering Insights) role with one of the leading companies in AU right now Xero with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Xero About the role As a Lead Engineer you will be a key contributor to how SRE influences across Xero to provide the most reliable experience for our customers. Engineers and teams you work with will aspire to emulate you and the people around you will grow in capability and confidence by working with you You’ll be a strong communicator with the ability to influence others in a human way, and working closely with the Product Manager and Team Lead you'll take technical ownership of your area and contribute technical expertise and leadership to align team deliverables with wider SRE and Xero initiatives. You'll come with strong business acumen and stakeholder management capabilities, and the ability to solve cross-organisation engineering challenges. We're looking for a highly skilled Software Engineer with strong expertise in modern continuous delivery principles; in addition we value people with a broad set of skills, who can share their wealth of knowledge with others to drive change and growth at Xero. You'll lead engineering excellence by… - Taking a multi-year approach, exhibit a high standard of technical judgement, innovation and execution to tackle open-ended problems, defining both the what and how of things to be done - Building cross-functional relationships across the engineering organisation, breaking down silos to influence for the best reliability outcomes for Xero - Through curiosity and thoughtful questioning, you will engage in productive challenge, manage different viewpoints and move critical company priorities forward - Lifting team and individual performance through coaching and mentoring, goal clarity, feedback and removing barriers - Developing a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation and feedback - Analysing complex challenges, facilitating collaborative problem solving and navigating obstacles efficiently - Translating organisational and engineering needs into a technical vision and roadmap for your team, and being a key driver in implementing that roadmap over time - Providing thought leadership and guidance on development best practices, continuous delivery, quality, security, scalability & performance, monitoring & alerting and documentation. What you'll bring with you: - Strong and proven technical delivery experience in a similar Tech Lead role - Strong experience using software engineering to solve operational, reliability challenges and lead technical initiatives with the user front of mind - Experience and knowledge of developer productivity and continuous delivery - Experience with data engineering and working with a data-driven platform in a cross-functional team - Experienced in modern best practices on DevOps, CICD, Continuous Delivery and Quality Engineering - Experience with Service Level Objectives (SLOs) - Comfortable with most of the following technologies: SQL, Snowflake, dbt, Python, Terraform, Kubernetes, Microstrategy, Git, CI/CD pipelines - Exposure to data integration tools (such as dbt) and any data testing tools (example dbt expectations) If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Xero. ✅ Applying here is the first step in the hiring process for this role at Xero. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.