5 weeks annual leave - Competitive salary Super Salary packaging Access to Internal traineeships & company sponsored formal qualifications Why not join an exciting, growing business that provides life changing services Full-time position based in Ballina As the front desk receptionist, you'll be the initial point of contact for customers accessing VERTO services at our Ballina office. You'll manage client flow, ensure excellent customer service, and support our employment services teams in assisting candidates to secure sustainable employment with local employers. Your role significantly influences team performance and contributes to achieving our targets and outcomes. About the role… This role will require you to: Deliver outstanding customer service Be the first point of contact for clients & customers of VERTO Complete front desk reception duties Complete administrative duties Attend to customer enquiries over the phone and front counter Maintain training room and office facilities Complete sensitive file management and archiving About you… To be successful in this exciting and rewarding role you will have the following: Excellent communication skills and the ability to assist our clients and employers Good time management and organisational skills Ability to thrive in a busy, rapidly changing environment Great team work ethic Good administrative skills and computer literacy Knowledge of employment or community services industry is desired but not essential. About us VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include: Employment Services Indigenous Services Community Services Tenants Advice & Advocacy Training Financial Counselling With our team of more than 500 across the VERTO group, we represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs What we offer…. Salary packaging with up to $15,900 tax free options. Additional $2,650 Meals and Entertainment tax free salary packaging benefits Above award leave entitlements including 5 weeks annual leave. Internal traineeship and leadership programs Salary continuance insurance Access to company sponsored formal qualifications. Access to free counselling though our Employee Assistance Program Interested? Click 'Apply Now' to submit your application. Be sure to include a tailored resume suited to this role, along with contact details for two current work related referees. Successful candidates will need to provide: Working with Children check National Police Check Right to Work Check Current Drivers Licence myGovID Need more information…. Contact Human Resources on 0408-278-754 or hrverto.org.au for a confidential discussion. Alternatively see our website at https://www.verto.org.au/ Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au/ Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Monday the 4th November 2024 or prior , if a suitable candidate is found.