This is a Sales Support Engineer role with one of the leading companies in AU right now Carrier with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Carrier The role The Sales Support Engineer plays a critical role in providing timely technical support to Commercial Sales Team members and ensuring that all products meet the necessary regulatory and industry standards. This role is particularly focused on technical support for the Applied HVAC products and will be reporting to the National Product Manager. Key responsibilities We are looking for a solution orientated Compliance and Sales Support Engineer with the ability to provide an excellent experience and support to internal clients and our clients in the field. Therefore, you will; - Work proactively with the Commercial Sales Team to support on equipment selections, system optimisation and energy calculations. - Coordinate with various factories to obtain nonstandard equipment selections, special options and lead-time to meet customer requirements. - Asist in preparation of product and system presentations as required. - Maintain Technical Document Library including software, presentations, drawings, and bulletins, project list, etc. - Attend regular factory /vendors meetings, document, and follow-up actions. - Prepare business reports and presentations related to applied products. - Work as the champion for Carrier ECAT, Heat load calculation HAPS and Chiller system optimiser CSO software. Requirements: To be successful in this opportunity as a minimum you must have: - Sound knowledge of HVAC Equipment, systems, and applications. - Tertiary Qualifications in HVAC, Mechanical or Electrical Engineering - Good written and verbal communication - Knowledge in different type of chillers, ancillary equipment, controls and design software - Advanced MS Word, MS Excel, MS Power point, Visio, Autocad. - Ability to read and interpret standards and fully conversant with local compliance requirement. - Exception interpersonal and communications skills - Lead with a customer first mentality in daily tasks - Demonstrated success in organising multiple and diverse tasks within a flexible working environment - Strong problem solving and result orientated abilities Benefits - Attractive salary package Full time opportunity - Excellent job stability Ongoing training and development opportunities - Inclusive work environment Supportive management team If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Carrier. ✅ Applying here is the first step in the hiring process for this role at Carrier. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.