This is a Customer Service & Sales Consultant role with one of the leading companies in AU right now Telstra with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Telstra Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Werribee store is hiring a Retail Consultant to join the team on a full time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter. What we offer our team members We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer: - Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running - 30% off Telstra services - Continuous training from management, to keep enhancing your skills and helping you grow - Telstra SIM card - Exclusive discounts and offers across 240 brands and partners - 16 weeks paid parental leave for primary and secondary carers What you’ll do As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers. About you - You're able to easily build a connection with a variety of new and existing customers - You can quickly develop customised solutions for customers - You’ve got a drive to reach (and exceed) sales targets and KPIs - You’re hungry to learn and grow within the role (and beyond) - You have experience in a customer-facing role - You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service - Experience in a customer-facing role If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Telstra. ✅ Applying here is the first step in the hiring process for this role at Telstra. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.