An exciting opportunity exists for a permanent full-time Team Leader - Customer Admin to join our Water and Waste Directorate, based in Moranbah Team Leader – Customer Administration Moranbah As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team An exciting opportunity exists for a permanent full-time Team Leader – Customer Administration to join our Water and Waste (W&W) Directorate, based in Moranbah. Located approximately 200km inland from Mackay, Moranbah is a small mining community that has a strong community focus, and prides itself in its rich history and various recreational activities. Reporting to the Program Leader – Customer Admin and Business, the Team Leader – Customer Administration position leads the Customer Administration team who provide customer service, administrative and financial support to the W&W Directorate and coordinate actions associated with MiWater, monthly reconciliations and water meter reading. To be successful in this position, you will have: A caring attitude, paired with a positive work ethic and demonstrated commitment to working collaboratively as part of a team to reach a shared goal. Superior administration, customer service, problem solving and conflict resolution skills and demonstrated experience, minimum 5 years preferred. Demonstrated leadership skills with the ability to manage and motivate high functioning teams. Demonstrated ability to consistently achieve goals, work autonomously and prioritise work tasks to achieve program objectives, including the ability to manage multiple projects simultaneously. Advanced computer literacy, including advanced proficiency in Microsoft Applications and Finance Systems. Tertiary qualifications in Finance, Accounting or a related discipline, or equivalent level of expertise and experience to undertake the range of activities required. Demonstrated financial understanding and analysis skills. A high level of attention to detail. If you are successful in this position, you will receive: Salary $93,628.40 - $96,953.73 per annum Nominally 72.5 hours per fortnight 5 weeks annual leave 17.5% loading RDO’s in accordance with Council Policy Up to 14% super in accordance with Council Policy Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.) Active Social Club, and much more For more details on this exciting position contact the Manager Business Services during business hours: Lisa Tonkin: (07) 4846 3553 or email lisa.tonkinisaac.qld.gov.au BEFORE YOU APPLY: Ensure to visit https://www.isaac.qld.gov.au/careers to review the position description on Isaac Regional Council’s website, as it may contain details relevant to the application questions. HOW TO APPLY Please express your interest by submitting a current resume and cover letter, including: Why you believe you could fulfill this role (skills/qualification/experience) Demonstrated familiarity with the role or similar Motivation to apply for the position Applications Close: 5pm Sunday 10 November 2024 IRC has the right to commence the recruitment process prior to the closing date. Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.