Are you a customer service superstar with a passion for problem solving and a commitment to client care? Join one of Australia’s most innovative software companies as part of their call centre dream team in arguably one of the best offices to work in with a lengthy list of perks. We need a clear communicator with In this role you will: Provide phone support and help clients navigate and use the SaaS platform effectively. Assist clients with troubleshooting their systems and provide detailed information for escalated issues Direct complex issues to the appropriate team(s) Stay updated with new products and services Report to the helpdesk team leader Ensure clients receive top-tier support and contribute to their mission of delivering exceptional service Whats in it for you? Generous salary of $65,000Superannuation Fitness first membership Onsite barista and free coffee Generously stocked kitchen Free lunches 3 days per week Progress to hybrid working Potential for growth and career progression If you are someone with great customer service and communication skills, who can think on their feet, and you’d like to hear more about this great opportunity, Apply Now.