Global OEM that will invest in your career development and training. On-site parking available. Permanent position with stability. Komatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs. The Opportunity: In this role you will be responsible for overseeing the daily operations of the Service Department to ensure customer satisfaction and the efficient, profitable functioning of this area of the business. You will oversee service operations, ensuring that our team delivers exceptional service while meeting safety and quality standards. You will play a crucial role in managing staff, coordinating service schedules, and maintaining client relationships. The Benefits: We offer a variety of services and benefits to help our employees in their personal lives, including: Technology: Discounts on Apple, Dell, Lenovo and Microsoft products Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents What we are looking for: Proven experience in a supervisory role within the Forklifts Industry or similar. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of service operations and customer service principles. Proficient in using service management software and MS Office Suite. Ability to analyse data and make informed decisions. Commitment to continuous improvement and professional development. About Us Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.