Seeking an experienced Senior Medical Receptionist (West End, QLD) Benefits: $43 p/h super (Level 4, SCHADS) Ongoing professional development opportunities, including further training Uniform supplied Free and confidential Employee Assistance Program My client, a well-recognized community organization dedicated to social justice, is seeking an experienced Senior Medical Receptionist and Administrator to join their team. This is an on-site role, ideal for someone passionate about providing administrative support in a healthcare setting while working with individuals and families facing adversity. Key Responsibilities: Front desk management, welcoming and assisting patients Process daily Medicare billing, DVA and private billing (as required) Handling phone inquiries and scheduling appointments Managing patient records and ensuring confidentiality Oversight of pathology courier pick-ups of all specimens Coordinating with healthcare professionals and providing administrative support to medical staff Using Best Practice software to manage patient data and appointments efficiently Supporting the team with daily administrative tasks, including data entry and filing Assisting patients who may be in distress, including those affected by homelessness, domestic violence, and social exclusion Experience: Min 3-5 years experience within a medical practice Prior experience with Best Practice medical software is highly desirable Experience working with vulnerable individuals Strong organizational skills, with the ability to manage a busy reception area Excellent communication skills and a caring, empathetic nature Requirements: Driver's License Blue Card If you are a mature, compassionate professional with experience in healthcare administration and a passion for social justice APPLY NOW