Christmas Casuals at Sydney Zoo Sydney Zoo is located in the heart of Western Suburbs at Eastern Creek and is currently looking for short-term event zooperstars Our Guest Experience Team and our Food & Beverage team are looking for additional staff for an exciting event over the Christmas period, commencing in November, and are looking for people with exceptional customer service skills to join our friendly team working this event. The role will be contracted from late November 2024 through to the beginning of January 2024 on a casual basis. The Position We are looking for a group of highly motivated individuals that strive to give the members and visitors the best experience possible. Our Guest Experience team are the first point of contact for arriving to Sydney Zoo from the initial welcome to validating and selling tickets, crowd control, to assisting with enquiries. Our Food & Beverage Team position are responsible for providing an outstanding experience to all zoo customers, including members and visitor by delivering an incredible selection of food and drink options. Skills, Knowledge, and Relevant Experience Demonstrated ability to work within a team to deliver outstanding results and the enthusiasm and initiative to deliver exceptional customer service. Excellent verbal, interpersonal, and cross-cultural communication skills. Can-do positive attitude and a quick learner who will make a fast start in the role. Demonstrated enthusiasm and initiative to deliver exceptional customer service. Outgoing, confident, and friendly personality. Knowledge and commitment to Workplace Health and Safety and Equal Employment Opportunity. Legal working rights in Australia. Previous experience operating registers, POS systems, and cash handling (Desirable) Previous experience in a front of house role (Desirable) Guest Experience Role Only Previous experience in the hospitality/food service industry (Desirable) Food & Beverage Role Only Responsible Service of Alcohol (RSA) Accreditation (Desirable) Food & Beverage Role Only Why should you join the Zoo Crew? By joining the Sydney Zoo Crew, you will not only be in close proximity to some of the most incredible animals native to Australia and across the world, but you will also join an amazing team of dedicated people Our team are passionate, devoted, and heavily inspired by Sydney Zoo’s values and mission to deliver a world-class visitor experience that encourages the community to make a difference, and all with a smile We are very proud of our diverse team of staff that represent all the different backgrounds and cultures that call Western Sydney ‘home.’ We love the individuality across our team of people as much as we love the collection of animals we so proudly care for. Whether you are looking for your first job, wanting to jump back into the workforce, or simply need a stimulating change to shake up your career, we encourage you to take the next step and join in our vision to make a difference. Sydney Zoo is committed to providing a positive workplace and fostering employee engagement and wellbeing. We know how important it is to recognise and thank our staff for making Sydney Zoo great and we do this by providing our team with free annual flu vaccinations, workplace massages, monthly staff BBQs, training opportunities, and fulfilling fundraising events, just to name a few If you would like to become part of an amazing team that does all of this and so much more, then look no further… Sydney Zoo is for you Applications Please apply directly via the Sydney Zoo Website Careers Page https://sydneyzoo.com/about/careers . Applicants will be required to provide a current resume and a covering letter outlining your ability to meet the above selection requirements. Applications close 9am, Thursday 7th November 2024. You must be available for the following key dates before submitting your application: - Group Interview Night on Wednesday, 13th November 2024 from 6:00pm - 8:00pm (Guest Experience Role only) - Training on Wednesday, 27th November 2024 or Thursday, 28th November 2024 from 5:00pm - 9:00pm. (Guest Experience Role Only) Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all Sydney Zoo positions. Sydney Zoo is a fully COVID-19 vaccinated workplace. We will require proof of your triple vaccination status prior to commencement. Please contact us for general enquiries, including if you have any queries regarding our policy or to obtain a copy of the Sydney Zoo Vaccination policy. You can contact us by email careerssydneyzoo.com. Sydney Zoo is committed to the principles and practices of Equal Employment Opportunity and Cultural Diversity.