Our client, based in Port of Brisbane is seeking a Admin Officer. You will play a vital role in supporting their Steel Accounts and ensuring seamless coordination between customers, suppliers, and carriers Key Responsibilities: Provide outstanding customer service support to both internal and external clients via phone, email, and in person Resolve customer queries efficiently and collaborate with the team to address more complex issues Liaise with suppliers, drivers, and carriers to manage shipments, storage, and deliveries Reconcile container and breakbulk shipments, monitor container forecasts, and manage end-to-end container operations Prepare and distribute customer reports and track job statuses Maintain compliance with subcontractor and contractor inductions, and ensure all documentation (PODs, consignment notes, etc.) is filed accurately and on time. What We’re Looking For: Strong communication skills, both written and verbal. Experience in container coordination and steel import/breakbulk operations Proficiency in Office 365 and experience with platforms like Onestop or Freight Tracker (advantageous) Excellent attention to detail, organisational skills, and the ability to handle multiple tasks simultaneously A positive, proactive attitude, with the ability to work both independently and as part of a team To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Ben Shafibeigli on 13 30 91, quoting Ref No. ADCONPOB18.10.