Administration & Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 7,500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Opportunity Based in Morwell, VIC, this part-time Customer Service Officer role (3 days a week: Monday, Tuesday, and Thursday, 8:30 AM – 5:00 PM) offers a 6-month fixed-term contract. You will support business goals by delivering high-quality administrative support and professionally handling customer interactions. Deliver excellent administration and customer service to allocated contracts and site. Develop positive working relationships with other support functions and stakeholders to meet and exceed customer needs. Handle interactions with local council and residents. Maintain accurate data records in Excel and ensure consistent execution of end-to-end processes in compliance with company policies. About You Prior experience in a customer service or office environment Strong telephone etiquette and the ability to stay composed under pressure Keen attention to detail, with a background in data entry Outstanding communication skills with the ability to manage multiple priorities effectively Proficiency in Microsoft Office, particularly Excel, is essential Exceptional time management abilities, with a proven track record of prioritising tasks and meeting deadlines in a fast-paced environment Demonstrated success in working collaboratively within a team-oriented environment Why Join Cleanaway? Competitive salary package Career opportunities in a high-growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance, and more. Our Process Our recruitment process involves a number of checks, including but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences, and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusioncleanaway.com.au. Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers , and let's make a positive impact together. Applications close: 30 Oct 2024 AUS Eastern Daylight Time Vacancy no: 520194 Work type: Fixed Term - Part Time Location: Morwell VIC Australia Categories: Administration, Customer Service