Hallam / Dandenong, Full Time, Warehouse Please Quote Reference Number 98003 Forklift Licence highly regarded - Certification provided Varied role - Warehousing / Logistics / Service Support Work closely with a small passionate team at Krema Why Krema? A family-owned organisation operating across Australia and New Zealand, we supply and service high quality espresso machines to the corporate sector. Our passionate team works with a 'Business Class' mindset to deliver outstanding customer service to all our clients. People choose us because we work with Honesty, Loyalty and Integrity. About the Role Due to an internal promotion, we are currently seeking a trustworthy, diligent Warehouse and Service Support person to join our growing team. Working closely with both the warehouse and service departments, you'll be responsible for managing inventory, preparing shipments, supporting service teams with parts and tools, and ensuring a smooth workflow between the warehouse and service functions. Key duties include, but will not be limited to : Receiving, inspecting, and storing incoming goods in the appropriate locations. Preparing and packaging orders for shipment or dispatch to customers or service teams. Ensuring accurate inventory management by tracking stock levels and conducting regular cycle counts Providing service teams with the necessary parts, tools, and materials for repairs or installations Managing returns and repairs of defective or damaged items, ensuring timely processing and reporting Processing and fulfilling orders accurately and within designated timeframes. Coordinating and processing shipments, including labelling, packaging, and documentation Helping maintain inventory accuracy by conducting regular cycle counts and adjusting stock levels in the inventory system Our ideal candidate will preferably have experience in a similar warehousing operations, logistics or service support role. If you are driven by quality and have the ability to pick up processes quickly, we want to hear from you. Other key skills and attributes include : Familiarity with inventory management software and basic computer skills Ability to operate warehouse equipment such as forklifts (certification may be required) A good level of physical fitness (lifting and carrying items, as well as standing, walking and bending for extended periods of time) Excellent communication and organisational skills Strong time management and the ability to problem solve A positive attitude and friendly disposition This is an exciting opportunity to join a small dynamic team and a fast growing family business. Opportunities for progression are also available. Please express your interest through our online application form.