This is a Sales Associate (Tyro Health) role with one of the leading companies in AU right now Tyro with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Tyro Sales Associates are responsible for managing prospective and new customer inquiries, converting prospects into customers, providing product information, maintaining customer databases, and coordinating with other teams to ensure a smooth onboarding process. Sales Associates serve as a primary point of contact for prospective customers, offering solutions to their needs, addressing concerns, and building strong relationships to foster customer loyalty What you'll do - Action inbound and initiate outbound calls to prospective customers based on provided leads or identified opportunities. - Engage with customers in a professional and friendly manner, building rapport and trust. - Meet or exceed sales targets and quotas set by the business. - Effectively communicate product features, benefits, and pricing to potential - customers. - Utilise ethical selling techniques to close sales and upsell additional products - or services. - Accurately process customer applications and follow through to completion. - Maintain detailed records of sales activities, including customer interactions, - lead activity, quotes generated, applications sent, and follow-up actions. - Demonstrate a deep understanding of the products or services offered to - address customer inquiries and objections effectively. - Follow established sales procedures, scripts, and guidelines. - Adhere to compliance standards and regulations governing sales activities, - such as Tyro policies, data privacy laws and industry regulations. What you'll bring - Experience in inbound / outbound phone sales. - Excellent time management and organisational skills. - General understanding of the financial services industry - General understanding of the Australian health industry specifically payments - and claiming. - Problem solving & customer needs analysis skills - Excellent verbal and written Communication skills. - Previous experience using AWS Connect, Salesforce and Jira is beneficial Perks and Benefits We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of our people across Australia. Here are just some of the things Tyros tell us they love about working here: - A hybrid working policy that truly enables you to live your best life - Learning and career development opportunities - 16 weeks paid primary carers leave - 12 weeks paid secondary carers leave - Annual team-based volunteer day - We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games - Taco Tuesdays - Mental health and wellness initiatives - Personal finance initiatives If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Tyro. ✅ Applying here is the first step in the hiring process for this role at Tyro. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.