Service Administrator - Leading ag machinery dealer in Mackay, QLD About the business Join a family-owned Australian company with a strong commitment to the agricultural industry. With a strong network of branches spanning multiple states, they offer diverse career paths and ample opportunities for growth. Their commitment to service excellence and looking beyond the bottom line fosters a supportive and rewarding environment for their employees. Stability and Growth: Be part of a well-established company with a rich history and a commitment to continuous expansion Career Development: Benefit from extensive training programs and initiatives designed to nurture your professional growth Positive Work Environment: Experience a collaborative team culture that values employee well-being and celebrates success Attractive Benefits: Enjoy competitive pay, generous rewards, and perks like relocation assistance, flexible work arrangements, and a subsidised leisure program About the role Become an integral part of a busy service department in the farm machinery industry. This dynamic role offers a unique opportunity to provide exceptional customer service and administrative support, ensuring the smooth and efficient operation of the workshop, located in Mackay. Service Administration Clerks, Service Receptionists and Service Advisors from automotive dealerships, equipment dealerships or truck dealerships are strongly encouraged to apply. Responsibilities: Provide outstanding customer service and address inquiries effectively. Accurately process warranty paperwork, including claims, credits, and record-keeping. Inspect warranty parts and ensure timely dispatch. Prepare quotes, invoices, and other administrative documents. Provide administrative support to other departments as needed. Ideal Candidate: Proven administrative experience within a dealership, with warranty experience highly regarded. Exceptional customer service and communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office Suite and relevant software. Ability to work autonomously and as part of a team. Effective time management and multitasking skills. What's on Offer: A competitive salary and benefits package of around $70,000 to $75,000 plus overtime. The opportunity to join a leading dealership in the agricultural industry. A dynamic and challenging role with exposure to various aspects of service operations. A supportive team environment and opportunities for professional development. If you're a highly organised and customer-focused administrator seeking a rewarding opportunity, apply now About the location Discover the perfect blend of city and coast in Mackay, Queensland's vibrant sugar capital. Enjoy affordable living, stunning beaches, and a warm, welcoming community. Explore the beauty of the Pioneer Valley, Eungella National Park, and the Whitsunday Islands – all within easy reach. Mackay offers a laid-back lifestyle, diverse career opportunities, and a gateway to endless adventures. About Teamrecruit Looking for your next job in heavy vehicles, machinery, or equipment? Teamrecruit is Australia & New Zealand's top specialist in this field. With 15 years of experience, vast networks, and unmatched industry knowledge, we'll connect you with the perfect opportunity from our database of nearly 3,000 dealers and OEMs. Let's find your dream job today For further information about this or any other roles, please contact Rowan Coe on 0448 026 681 or by email to jobsteamrecruit.com.au quoting reference 1546376 . Please submit an application by clicking 'APPLY'.