THINK THIS for your next career step… International market leader, everyone knows this Australian company - wholesaler and distributor B2B Well-known brand synonymous with terrific quality, extensive product range and value for money - these products would arguably be the "GO TO" Family values ensure this is a great team to be part of - employees STAY LONG TERM A company built on operational excellence - stock availability, quick delivery times and more - hence why they remain in front of many other competitors - they are trusted and relied upon Duties: hands on customer service; e nsure the team provide customers with exceptional service second to none, including sales, returns, promotions; track KPI's; handle escalations and report to manager Opportunity for you to take on more of a leadership role - if you have been acting as 2IC then this could be the one for you - small experienced team - high volume environment This is B2B with a large on-line client base Office based - Monday to Friday - 9am to 5pm - 30 mins lunch - 37.5 hours pw Stability and security - in times when everything is more expensive having a job where you know you will be valued for your can-do attitude and skills is important Location: Altona North - great place to work Knowing this client like we do, means we are really excited to bring this role to market - Felicity Parent and Cheryl Koller