Food and Beverage Attendants | Grand Bar Location: Glenelg, South Australia Join the Food and Beverage Team at Stamford Grand Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia. At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community. About the role This is a fantastic opportunity for service passionate and highly motivated Food and Beverage Attendants to join our award-winning team at Stamford Grand Adelaide on a casual or part time basis. The Stamford Grand Adelaide is one of Adelaide’s premier beachside resorts located in Glenelg and has access to Jetty Road’s vibrant shopping strip. The Hotel features 220 luxury rooms and all the trimmings of a resort style property. To be successful in this role, we seek applicants who like to be of service to others, thrive in fast paced environments, are team players and have exceptional customer service skills. We are predominantly looking for staff to join our Grand Bar staff complement, however, our Food and Beverage Team are dynamically flexible and can also be rostered in our Promenade Restaurant or our cocktail lounge, Horizon’s. Key Responsibilities Uphold Stamford Grand Adelaide’s service standards, this includes immediate guest acknowledgement via verbal greeting paired with a warm smile Provide exceptional service to all guests who enter our beachside Hotel in a confident and friendly manner Assist with floor plan and cleanliness requirements prior to meal service, this includes table, banquet & buffet set up and clearance Memorise menu/s, offer guests educated food paring suggestions, upsell products and be able to cater for guests with dietary requests Manage guests’ food orders and work with a team of chefs, managers and other food and beverage attendants to ensure guests have a positive experience Strong interpersonal skills, be able to communicate openly and professionally to cater to our guests needs promptly and professionally on every occasion during your shift Display empathy and kindness to all internal and external guests About you You will have a bright, energetic attitude, hold a current RSA and Food Handlers Certificate, in addition to: Cocktail, beer, wine and spirit knowledge (desirable) Possess a positive attitude and friendly demeanour The ability to build rapport with guests, creating an unforgettable experience A high level of personal presentation and grooming Flexibility to work various rostered shifts over a seven-day roster Demonstrated experience as a Food and Beverage Attendant Australian working rights Culture and Benefits As a team member with us you can expect to receive: Great opportunities for career development The opportunity to work with industry professionals in an exciting hotel environment Staff meals provided on shift Dry cleaning allowance An attractive food and beverage discount program Discounted onsite car parking How to Apply If you have the experience, we'll give you the opportunity. Please submit a cover letter and resume. We thank you in advance for taking the time to apply for our exclusive role, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please. Applications close: 12 October 2024 Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law. Interviews will be conducted concurrently with the live ad. sga