Start tomorrow | Do you have a passion for customer service? | Work for a Global company | Grow your career | Attractive Salary About the company: Located in Scoresby, this company in Consumer Electronics and Home Appliances stands as a global leader in consumer products. With a culture that prioritises staff and is committed to excellence, they are offering an outstanding opportunity for a Customer Service representative to join their team. About the role: In this customer service role, you will be responsible for providing high-level, personalised assistance to help customers resolve issues with their products or services. This service-oriented position involves building rapport with customers and delivering award-winning support. Duties: Deliver an exceptional experience by engaging with customers to identify their needs Basic technical support and troubleshooting Handle general service-related enquiries Aim for first-call resolution of customer concerns via email and phone Accurately update information in the CRM system Ensure all assigned jobs are acknowledged within 24 hours Skills and Experience: Self-motivated, confident and a clear communicator Previous experience in a customer service role Problem solver Intermediate computer skills Great organisational skills The Perks: Competitive remuneration A range of attractive company discounts Supported learning and career development Free onsite parking Please apply online by clicking on "apply now" or contact Jade Lawton at 0434 228 334 to discuss or email a word copy of your resume to jadeiasrecruitment.com.au.