As a premier manufacturer and supplier, our client has a large network of sites through Australia and worldwide. Due to continued growth, we are currently seeking an experienced customer service representative to join a great team environment in Malaga. Main duties Your main duties will include: Answering and resolving all incoming telephone and email enquiries from trade customers Welcome and assist all visiting trade customers to the branch Coordinate all service requests nominated in person or via telephone Maintain overall operation of store and office Report any difficulties or problems to local management for resolution Data entry of sales orders and monitor progress of all sales orders Review stock levels and allocate stock on a priority basis Process credits for returns, overcharges and price adjustments Ensure showroom is stocked with product and rotated accordingly Maintain product knowledge at a high level of proficiency First point of contact for customer enquires and complaints Determine an appropriate course of action and follow up to ensure satisfactory resolution of every complaint About You To be successful in this opportunity you will possess the following: Previous customer service experience in a similar role Intermediate to advanced computer literacy Strong english skills - written and verbal High attention to detail and accuracy Able to work autonomously Problem solver Benefits Join the Staff Australia team today Global company that operates in 45 countries Training provided Career growth and development opportunities available Flexible salary dependent on experience Immediate start If this sounds like the opportunity you have been looking for apply now.