Administration Officer - Building & Compliance Services $ 39.73 per hour Casual Rates Super Ongoing with a view to full-time Roster: Mon - Fri 8:30AM - 4:35PM Training provided Dandenong location Our Client Our client is a great place to live, work and invest, with great people for neighbours, colleagues and friends. They are a place where people from all cultures and nations are welcomed, involved and well cared for and achievements are recognised and proudly celebrated. As the regional capital of the south-east, they are working to build a dynamic sustainable future for the community. The Role Your primary purpose in this position is: To perform data entry of documentation, including Section 30's, Occupancy Permits, and Certificates of Final Inspections into Council's database management system, ensuring accuracy and completeness. Key Responsibilities include but not limited to: Provide timely written response to solicitor's requests for building permit information answered in a timely and efficient manner and meet our service standard of 7 business days. Building permits and certificates lodged by private building surveyors and internal issued permits are accurately recorded and filed within Council's systems. Lodgement of permits recorded accurately on P&R meeting our service standard of 7 business days. Answer phone call enquiries within service standard timelines of 3 days, achieved in an efficient and courteous manner, giving accurate information when knowledge permits and referring technical questions to appropriate persons within the Building Services, Public Health & Planning Compliance department or City Planning Design & Amenity Directorate. Internal mail distribution and general office administration duties. Order and maintain a supply of office stationery supplies. Research, locate, and retrieve copies of relevant permit information as requested by applicants. Provide timely written responses to builder/building surveyors for requests for property information courteously and efficiently. Extract payments made under the general ledger and applied to Streatrader registrations. Renew Streatrader registrations via the web-based platform including printing of letters, raising fees, and issuing certificates. To be considered for this role you should have: Essential Qualifications and Experience: Certificate IV in Business Administration or relevant knowledge and skills Relevant experience and skills should include demonstrated knowledge and interpretation of the Building Act 1993 and Building Regulations or Public Health or Planning Compliance related to administration processes. Team Player: Must work effectively in a team and be committed to public service. Customer Service: Communicate effectively and efficiently with external customers and provide excellent customer service. Ability to commit to rosters with a proven track record of good attendance and punctuality. To apply ensure you meet the minimum selection criteria (including licences and tickets) and submit your up-to-date resume (in Word format) to be considered. Short-listed candidates will be asked to complete our online onboarding process and may be required to attend a brief interview with our client. As this role may lead to full time you will be required to provide a recent National Police Check (not older than 6 months) and agree to a full pre-employment medical including drug & alcohol screening. Tap into your potential and Recharge your career, Apply Now. Please note this role is not open to international candidates, only those who reside and have full work rights in Australia with no restrictions. To be considered for this role you must provide one of the following Australian Proof of Right to Work Documents: (Australian Birth Certificate, Australian Citizen Certificate, or current Australian Passport and currently reside in Australia) About Us FINDMEA is a national employment agency with a passionate management team, combining over 40 years of recruitment experience to find the right people. For us, its personal. We see beyond the CV to discover your real potential.