About the National Film and Sound Archive The National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual archive, telling the national story by collecting, preserving, and sharing audiovisual media, the cultural experience platforms of our time. The collection itself dates back to 1935, making it one of the world's oldest audiovisual collections. It is also one of the country's most used cultural collections, with around 125 million views of collection content each year. The NFSA is in a period of significant change. Following increased Government investment, the institution is in a process of digital transformation, establishing the NFSA as Australia's most dynamic and valued cultural organisation. We are rebuilding our curatorial workforce and developing the NFSA's capacity to digitise our collection at scale - to preserve it for the future, to make sure it can be discovered, and to share it with all Australians. We continue to work on developing a stable, secure, and future-proof workforce across our four physical sites based in Canberra and Mitchell in the ACT as well as in Sydney and Melbourne. We are also undergoing a program of business improvement for many of our corporate systems to improve efficiency and reduce manual handling. We are an ambitious organisation, and we aim to be an employer of choice within the Galleries, Libraries, Archives and Museums (GLAM) sector, providing exciting and challenging work, as well as favourable employment conditions and unique development opportunities for our staff. About the Team The Digital Platforms team is part of the Digital Branch. The team manages the NFSA's digital platforms providing innovative ways to manage, maintain, analyse, discover, and engage with the collection. This includes the delivery of digital experiences for a wide range of audiences in experiencing Australia's national audio-visual collection. The Opportunity The Digital Solutions Administrator is responsible for overseeing the performance and management of the NFSA's websites and associated online applications. The role provides technical support to website business owners in-line with government standards and the strategic direction of the NFSA's digital platforms. The Digital Solutions Administrator pro-actively improves website services to meet user and business needs. This includes web development, facilitating hosting and server management, supporting multiple online tools, reporting, and engaging with vendors. The role will be involved in projects and contribute to the future direction of the NFSA's digital landscape. Please note: This recruitment process is intended to fill both current and future vacancies. While the position on offer is ongoing, a merit pool of suitable applicants may be established to fill similar ongoing and non-ongoing positions within the next 18-months. The key duties of the position include Under limited direction, this position is responsible for delivering the following functions: Administering website content management systems (CMS) including GovCMS Drupal 9and providing web development support as needed. Provide associated online application support (e.g., eCommerce, GA4, Github, JotForm, AWS) to business owners and authors including access and permissions, trouble shooting, enhancements and reporting. Facilitate hosting and server management by working closely with third party supportand our Digital Platforms and ICT teams, while monitoring online platform performance and security vulnerabilities; performing upgrades, bug fixes and enhancements as needed. Contribute to digital projects through active participation in meetings, workshops, and collaborations with other areas of the organisation. Install, upgrade, and support open source and specialised commercial software packages. Maintain up to date knowledge of online methodologies, security frameworks, and transfer knowledge to other team members. Selection Criteria The successful candidate will demonstrate their capacity against the following: Demonstrated experience successfully managing online/web related products and services, including troubleshooting and problem solving to create efficiencies and improve products and services. A strong customer-focus, communication and interpersonal skills with stakeholders and vendors, and the ability to work in a team environment. Demonstrated experience supporting requirements gathering, user stories, process flows, systems documentation and user guides using a variety of tools. Demonstrated experience with project management tools such as Asana, Jira, Confluence, Roadmunk or similar. Desired Skills and Experience Mandatory: Familiarity with developing in Drupal/WordPress, AWS, Microsoft Azure solutions or equivalent. Familiarity configuring Google Analytics 4. Desirable: Minimum 5-years experience and/or relevant tertiary qualifications. Data integration and API Management experience.