About the business Insuret is an underwriting agency offering market leading insurance products and services to fleet businesses which includes rental car fleets, peer to peer fleets, rideshare fleets and more. With over 25 years of industry experience in administering fleet insurance programs, we boast a professional and collaborative team who are passionate about delivering services designed to meet the needs of our clients. As we continue our journey of growth, Insuret offers an exciting opportunity for an Administration Assistant looking to build their career About the Job We are seeking an enthusiastic individual who is passionate about delivering superb customer service to join our team on a permanent full-time basis. As the successful candidate, you will be joining a cross-functional, multi skilled team that that requires support across a number of functions in the underwriting process. Your responsibilities include: Support the team with administrative duties and learn the key concepts of insurance. Providing administrative support on the underwriting process for quotes and renewals. Contributing to new business growth and renewal retention objectives. Providing excellent customer service using both written and phone skills. Supporting the accounts functions with communication to customers. Transacting of business with strong attention to detail. Adhering to all relevant legislation, regulations, codes and Company policies and procedures. Developing and maintaining strong working relationships with clients, service providers, and other insurance professionals, fostering effective communication and collaboration. Identify and escalate opportunities for continuous improvement in processes. About you A great attitude and a desire to learn the skills that are fundamental to a career in insurance. Good telephone manner and a willingness to use the telephone to make and receive calls from stakeholders to deliver on our service standards. Professional, clear and concise communication skills. Ability to manage time and workload effectively and efficiently. Solid problem-solving skills with high attention to detail. Motor insurance experience or knowledge (desirable). Basic Microsoft product suite experience (Word, Excel, Outlook). General insurance qualifications or willingness to obtain. Great team player. Why Us? We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us: Competitive remuneration package with opportunity for an annual incentive. Central location in Fortitude Valley with convenient public transport options, Career training and financial assistance with obtaining general insurance qualifications. A collaborative, supportive, and professional team. Employee Assistance Program. If you’re ready to embark on an exciting journey with Insuret, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today