Spectrum Transport is on the lookout for a proactive and detail oriented Customer Service Administrator to join our growing team at our Ingleburn depot, Southwest of Sydney. If you’re passionate about customer service and logistics, this full-time role could be the role for you. About Us Established in 1992, Spectrum Transport has grown to become a trusted leader in FMCG logistics, specialising in time-slotted deliveries to major grocery and retail stores. Our success is built on reliability, expertise, and a commitment to exceptional customer service. We pride ourselves on fostering a supportive work culture built on trust, respect, and determination. The Role As a valued member of our team, you’ll have the chance to grow your skills in a dynamic and ever-evolving industry. In the role of Customer Service Administrator , you will be essential in ensuring smooth daily operations at our depot. Your key responsibilities will include: Invoicing and general administration duties Tracking freight and inputting proof of deliveries (PODs) Data entry Responding to customer service enquiries via phone and email Cross-checking deliveries and ensuring accuracy Receive and enter customer warehouse orders Booking consignments and responding to customer requests About You To excel in this role, you’ll have at least 2 years of customer service experience , ideally in transport, logistics, or delivery services. We’re looking for someone with: Strong planning and communication skills A solid work ethic and a “Can do” attitude Experience with Office 365 The ability to work independently and as part of a team Receive and act on any customer requests in a timely and efficient manner Benefits At Spectrum Transport, we believe in recognising hard work. In return for your dedication, we offer: A competitive salary Free off-street parking An annual bonus structure Opportunities for career growth A supportive and dynamic team environment Stability within a rapidly growing company Spectrum Transport is proud to be part of the Freight Management Holdings (FMH) group, offering exciting future opportunities for our employees. Ready to take the next step in your career? Apply now to join the Spectrum Transport team