School of Health and Rehabilitation Sciences Full-time, permanent position commencing ASAP Base salary will be in the range $89,861 - $96,402 17% Superannuation (HEW Level 6) Based at our St Lucia campus About This Opportunity We are eagerly seeking a highly organised and experienced Senior Administration Officer to join our world-leading School of Health and Rehabilitation Sciences to oversee the administrative processes that underpin the clinical placement of students. In this role, you will supervise a dedicated team of Work Integrated Learning (WIL) administrative support staff and work closely with Clinical Education Liaison Managers (CELMs) and Course Coordinators to achieve an annual student placement schedule by managing workloads and prioritising tasks to meet deadlines. Key responsibilities will include, but are not limited to: In consultation with the CELMs/Course Coordinators and other relevant stakeholders, ensure WIL placement planning and management is effectively coordinated, and promote a positive student-centred culture that delivers high quality and responsive levels of service. Actively analyse, develop and document local Standard Operating Procedures (SOPs) to ensure transparency and clear guidance to the administration of WIL across the School, in consultation with stakeholders. Supervise administrative team members, including provision of training in new processes and management of workflow to meet deadlines and service quality expectations. Provide direction and support on the utilisation of the available placement system(s) to ensure the systems are incorporated into the School’s WIL processes. Ensure the maintenance of accurate placement records and collect, analyse and report on data relating to WIL in the School. About You A degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training. Excellent oral and written communications skills and where applicable, the ability to independently analyse situations and proactively take action including escalation when appropriate. High level organisational skills with the ability to prioritise workloads to manage peak workflows and meet competing deadlines. Responsive to, and welcoming of, continuous process improvement and a flexible approach to achieving quality outcomes. Demonstrated sound knowledge of University policy and procedures in areas relevant to student administration or the ability to rapidly acquire such knowledge. Demonstrated capacity to design and document efficient and robust administrative processes and act as the School’s expert user in the University’s Placement Management System (InPlace). Previous user of corporate systems such as InPlace, SI-Net (PeopleSoft), Blackboard, TRIM, and Business Objects. Demonstrated ability to positively develop and manage strong working relationships with stakeholders across a wide client base. Previous experience supervising staff would be advantageous. Please note, you must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. About UQ Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave 17% superannuation contributions 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family UQ Study for Staff On campus childcare options Cheap parking (from just $5.75 a day) Salary packaging options Questions? For more information about this opportunity, please contact Daniella Cain, Clinical Education Liaison Manager, at d.cainuq.edu.au . For application queries, please contact talentuq.edu.au stating the job reference number (below) in the subject line. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Resume Cover letter summarising how your background aligns to the ‘About You’ section Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talentuq.edu.au for accessibility support or adjustments. Applications close Sunday 6 October 2024 at 11.00pm AEST (Job Reference Number: R-43141). Please note interviews have been tentatively scheduled for the week commencing 14 October.