Benefits Easy and accessible onsite car parking Work close to home Friendly and established team culture Big focus on Work Life balance Staff discounts and benefits The Company Based in Melbourne's Northern Suburbs, this company is a leading provider of innovative solutions dedicated to delivering high-quality sustainable solutions that promote convenience and health. This company has a strong presence in Australia and has expanded its reach internationally catering to a diverse clientele including commercial and residential. Join this company on a 12-month fixed term contract and play a crucial role in managing service plan contracts and ensuring timely invoicing. Your efforts will directly contribute to customers' experience and satisfaction. The Position Reporting to the Team Leader your duties will include: Create and manage service plan contracts in NetSuite, ensuring all data is accurate and up to date Process contract invoicing, generate sales orders, and reconcile service agent invoices against customer invoices Collaborate with internal teams to minimise contract churn and proactively communicate with customers about maintenance options Collect outstanding debts from customers and service agents in a timely manner The Candidate The successful applicant will have proven experience and will display the following skills: Significant experience in a similar Administration /Accounts position Proficiency in NetSuite or Oracle and Microsoft Office suite (Intermediate Excel skills required) Ability to liaise with stakeholders to minimise contract churn Highly organised with the ability to multitask and meet deadlines Strong customer service focus and excellent communication skills Strong attention to detail and commitment to accuracy Hours of operation are from 8:00am - 4:00pm Monday through to Friday. Position due to commence early November 2024. If you're keen to take the next step in your career and contribute to a hardworking team, we want to hear from you Please hit the 'Apply Now' button to submit your application, or alternatively contact Lauren Toledo on 03 9088 2279 for a confidential discussion.