Together we shape thriving communities, public spaces, places and economies. Casual Interpretation Officers, Chinese Garden of Friendship Casual ongoing opportunities, Monday to Sunday roster. A minimum 3-day (including Saturday and Sunday) availability per week is required. Located in Darling Harbour, Sydney CBD Hourly rate from $47.69 super per hour Are you an experienced and enthusiastic customer service professional keen to deliver first-class visitor experience? Our Placemaking NSW team are currently seeking to appoint Casual Interpretation Officers to provide ongoing customer service and support in delivering a first-class visitor experience to ensure the Chinese Garden’s positioning as a premier cultural attraction. The role As an Interpretation Officer at the Chinese Garden of Friendship, you’ll play a key role in providing exceptional customer service while sharing the rich history and cultural significance of the garden. You’ll lead engaging tours, support workshops, and ensure smooth daily operations, from managing visitor admissions to handling venue hire bookings. The role requires balancing the challenges of managing large crowds, maintaining a high standard of garden presentation, and staying up to date with the Garden's stories and heritage. Your positive and professional approach will help create an enriching visitor experience. For more information read the full Role Description: Interpretation Officer What you will bring to the role Demonstrated strong customer service experience and cash handling Skilled in presenting and managing tours and programs The ability to work flexibly and maintain a collaborative approach with team members and stakeholders Previous experience in administration support service with an eye for detail A professional, honest, and ethical approach Mandatory working with children check is required Intermediate level computer skills in experience using MYOB Kounta technology, TRIM What is an essential requirement: A current Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring this check in line with the Child Protection (Working With Children) Act 2012. About us Placemaking NSW is responsible for managing and caring for some of Sydney’s most iconic harbourside venues and locations, including The Rocks, Barangaroo, Darling Harbour and White Bay Power Station. We also lead the planning and delivery of the Bays West Urban Renewal Precinct, a state significant project that will bring new homes, jobs, and public spaces to 77 hectares of government-owned land just 2 kilometres from Sydney's CBD. What’s in it for me? Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support . We offer flexibility in work arrangements , diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed. Join us Apply online with your resume and cover letter. Applications close Wednesday, 9 October 2024 at 11:55PM . Contact Natasha Kains on natasha.kainsproperty.nsw.gov.au or on 02 9240 8665 for further details. A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisitiondpie.nsw.gov.au or (02) 6363 7676 - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'. Role Description