Join our frontline workers delivering services directly to Sydney Water customers. Offering a competitive base salary of $111,738.32 plus superannuation and additional benefits Permanent full-time opportunity based out of West Ryde Laboratories If you are a self-motivated analytical thinker who has great initiative, then please apply today An exciting opportunity has become available for a Monitoring Design and Reporting Specialist to join the Customer Experience team within Sydney Water. This role offers an excellent opportunity to work in a team of highly motivated specialists, interact & build relationships with stakeholders from across Customer Experience and extend your understanding of our water products and the environmental & treatment factors that impact its quality. About us We are the largest dedicated water and wastewater laboratory in the southern hemisphere with Tier 1 quality in our laboratory and field performance. This allows us to provide the highest level of assurance to the community of Sydney Water’s quality product. We undertake sampling and analysis across all products, such as source water, drinking water, wastewater, recycled water, environmental waters (i.e. river, beaches, ocean sediments), stormwater, biosolids, sludges, grit & screenings. Key tasks include: Design scientific investigations that deliver effective and efficient outcomes and meet customer specifications Analyse and verify data (using automated validation processes wherever possible) to ensure the quality of data sets and information. Prepare regulatory and operational reports to meet customer specifications in a timely and efficient manner Deliver data and interpretive reports in an appropriate form for the target audience Leverage the organisations data sets to maximise their use for the benefit of decision making in the treatment and delivery of water products Utilise existing data to investigate trends and demonstrate the organisations performance in the delivery and discharge of water products About you Tertiary qualifications in Science/ Environmental Management or relevant discipline Strong scientific and analytical skills with the ability to interpret statistical data and trends. Strong customer focus with the ability to accurately document customer requirements, build productive working relationships and deliver outcomes to meet customer expectations. Advanced communication skills (written and oral) with the ability to provide information for a variety of audiences (including the public, internal customers, regulators and management). Experience in experimental design and water quality data analysis Experience in developing and reviewing complex data and interpretive reports, scientific papers and plans for regulators, stakeholders and customers. Experience in analysing trends in water quality data and drawing conclusions in the context of regulatory requirements Experience in communicating technical and scientific data to the public and on websites Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check. Our commitment to employee well-being extends beyond the workplace. Here's how we support you: Flexible working options. Childcare allowances. Up to 18 weeks of paid parental leave. Novated lease opportunities. Fitness Passport providing access to numerous gyms and pools across NSW. Flu vaccinations and discounted health insurance memberships Closing Date: Monday 30 th September 2024 at 11:59 PM Please advise if you require any adjustments to actively participate in the application and recruitment process. Working at Sydney Water At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms , and Sydney Water’s Privacy Collection Statement – Job Application Please see the position description for the role’s full accountabilities.