Job Number 24168611 Job Category Sales & Marketing Location Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Reporting directly to the Director of Sales, the proactive Sales Manager is responsible for proactively soliciting group opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company CANDIDATE PROFILE Position Summary: - Targets group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. - Partners with group counterpart to effectively manage the business opportunity. - Identifies, qualifies, and solicits new group business to achieve personal and each property's revenue goals. - Focuses efforts on new group accounts with significant potential sales revenue. - Develops effective group sales plans and actions. - Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Closes the best opportunities for the property based on market conditions and individual property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. About You: - You are a proactive individual who is results orientated. - Excellent communication, negotiation, and presentation skills - Ability to work autonomously - Proficient in CRM software and Microsoft Office - Ability to leverage business intelligence from Sales & Marketing Platforms and software data sources to generate leads. - Hotel operational experience, or proven experience within a high performing sales department within the hotel and events sector. - Experience in a similar managerial role - Ability to engage with a range of businesses and a variety of professionals through building relationships and a network of trust - Self-motivated, driven and energized in a fast-paced environment. - Working knowledge of the key intermediaries in the MICE and Corporate sectors in international, interstate and local regions. - Current working rights within Australia Our Benefits: - Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends - Highly lucrative performance-based incentive bonus paid quarterly - Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group - Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program - Opportunity to receive Employee Referral Incentives and get paid for working with your friend - Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Additional Responsibilities - Meet the grooming standards of the hotel as set out in the Associate Handbook. - Maintain company confidentiality, ensuring that business dealings within the organization are not discussed with outside parties. - Performs other duties, as assigned, to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ABOUT THE TEAM When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.