About the role We have several positions available within our Paint Spot stores in the eastern suburbs of Melbourne for Retail Assistants who are enthusiastic about providing exceptional customer service, advice and product solutions to our customers. Our Paint Spot network is renowned for expert advice and customer service, great work culture, diverse team and we have built a reputation for having the best product range along with exceptional product knowledge. We are seeking sales focused individuals who are passionate about customer service and would like to work in a colourful and inspiring 7-day trading workplace. If you are energetic, driven, have a strong work ethic and a passion for people then this role is for you. As a member of our team, you will be given training and support to deliver exceptional customer service, both from your leaders and your colleagues. Responsibilities Providing an exemplary customer experience to all our customers Provide product knowledge in the areas of paint and other coatings Accurately mix and tint product, including colour matching Cash handling / EFTPOS Benefits Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually Give back to the communities in which we live and work, with our “Community Action Day” and other programs Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us. Feel truly valued through our employee recognition programs Enjoy generous discounts on DuluxGroup products and through our corporate partnerships Skills & Experience You are confident with people, have great communication skills and can easily build strong relationships with peers, customers and clients. You are able to demonstrate a level of physical ability to work with our paint and other heavy products in store at times. We provide on the job training on paint products, application and hardware. Most importantly, you’ll have: Possess an interest in our products Solution oriented mind set, with the ability to problem solve Customer issues Proven track record exceeding Customer’s expectations A can-do attitude and passion for customer service Enjoy building relationships and approaching customers in store Have demonstrated experience in a customer facing role Why DuluxGroup? As a member of our team, you'll unleash your potential, grow, achieve and thrive with us. You'll work with iconic, trusted household brands with a 100 year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry. We offer a fast-paced work environment that values collaboration, rewards high-performance, and inspires innovation. But it's not just about the work - it's also about the people. At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions. If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.