Work that makes a difference This is an exciting opportunity to join the Reserve Bank's Cloud and Collaboration Team supporting RBA transformational projects for a significant multi-year program. We are looking for a Microsoft Identity Access Management Engineer to join our passionate and collaborative team who share their expertise, drive innovation, and solve complex business challenges. You will have experience and extensive understanding of Microsoft Entra ID where you will be developing and managing Identity policies, processes, and controls to support RBA external SaaS and Cloud identity and Access management platform. Fixed term salaried contract – 2 years Develop your career in a collaborative environment. Hybrid work arrangements. Role and responsibilities Provide technical support and management of Microsoft Entra Platform. Provide 2nd and 3rd level support for technical implementation and changes in coordination with RBA project delivery teams. Lead RBA Entra ID Platform maturity and ongoing product lifecycle of the platform to support RBA Hybrid and external identity patterns. Ensure a health and performance, security, scalability, maintainability of collaboration services. Work with our Identity, Security and Architecture Teams to establish hybrid standards and guidelines for supporting services for Entra ID. Provide 2nd and 3rd level support for Microsoft Teams Voice and Telephony Services. Ensure that the Bank standards are maintained in accordance with best practice. Maintain a working knowledge of the MS 365 platform, MS Entra and ensure all system documentation complies with relevant IT Standards. Perform analysis and design of new MS 365 solutions, undertake configuration tasks, and ensure that solutions are adequately provisioned according to best practice and RBA standards. Work collaboratively with stakeholders to refine business and IT requirements and promote the implementation and adoption of the MS 365 technologies. Your qualities Technically savvy and inquisitive by nature Extensive understanding of Microsoft 365 Services Expertise in Microsoft Identity and Access management solutions including Entra ID including hands-on configuration experience. Analytical and problem-solving skills to conduct analysis of existing dependent systems, applications, and infrastructure, identifying gaps and recommending improvements. Strong knowledge of Azure and on-premises infrastructure components, such as Active Directory, ADFS, AD Sync and, networking, security Technical skills M365 suite - SharePoint, OneDrive, Teams, Exchange Hybrid Cloud Azure, Intune, Purview, AD Connect, Certificate Authority Desired: Teams telephony, understanding of Zscaler technology Relevant tertiary qualifications in Information Technology Relevant M365 certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert. Can demonstrate proficiency and expertise in Microsoft 365 architecture and administration. Knowledge of infrastructure technologies, including servers, storage, network, virtualisation, and cloud computing Application Close : October 30, 2024 .