Introduction Who are we: You may have heard of us – Ashley and Martin (that’s right, the hair people). We have been around for almost 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide. Description We are looking for individuals who love customer service and are willing to learn new skills. Whether you’re looking for a change or looking to re-enter the workforce, we have full on-the-job training ready to prepare you for your role with us, just bring your prior customer service experience with you. This is a permanent full-time position To ensure we continue to provide the highest quality customer service, the successful candidate will have full availability within the roster below: Rostered Hours: Monday 9am - 7pm Tuesday 9am - 7pm Wednesday 9am - 4:30pm Thursday 9:30am - 7pm Friday: 11am - 4pm Ad hoc Saturdays may be required 8:30am - 2pm What we offer: Full on the job training both in person & an extensive online resource, Opportunity to increase your base income with monthly & quarterly bonuses, Wellness Program upon completion of your first year of employment that includes a 6-monthly reimbursement for your personal health & wellness activities and wellness days on top of your annual leave Quarterly team subsidy so you can enjoy a coffee (or two) with your colleagues on us. Skills And Experiences Why we want you: You provide great customer service You have excellent verbal and written communication skills You know your way around a computer & are great with learning new technology You enjoy working directly with people, both within your own team and with our valued customers You are driven to build a long-term career utilising your existing skills to enhance our customer's experience and develop new skills in the process Does this sound like what you have been looking for? Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.