Key Responsibilities: Customer Service and Enquiries: Respond to customer enquiries via email, phone, or in person. Provide prompt and professional assistance to customers regarding orders, payments, and product inquiries. Order Processing and Administration: Accurately process orders and payments. Create and update customer records in the system. Handle invoicing and ensure accurate documentation. Stakeholder Liaison: Collaborate with dealers, contractors, and customers to resolve issues and provide information. Communicate with various departments to manage overflow calls from other centres. Safety and Compliance: Strictly adhere to all safety policies and procedures in the workplace. Actively contribute to maintaining a safe and compliant work environment. Manual Handling and Yard Duties: Perform manual handling tasks, including the movement of cylinders and other materials. Fill cylinders as needed while adhering to safety protocols. Maintain yard cleanliness through general housekeeping tasks. The Successful Candidate Will Have: Recent Customer Service Experience: Proven experience in a customer service based role. Technical Skills: Proficiency in using computers, including email and the Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly learn and adapt to new technologies and systems. Attention to Detail and Accuracy: Demonstrated ability to maintain high levels of accuracy in data entry and order processing. Communication Skills: Strong verbal and written communication skills to effectively interact with customers, colleagues, and stakeholders. Teamwork and Autonomy: Ability to work well within a team environment, with the flexibility to work independently when required. Work Ethic and Attitude: A motivated, proactive approach to work with a strong sense of responsibility and dedication. Health and Safety Compliance: Ability to pass a medical examination and drug and alcohol test This role requires Full time working rights and availability If you are interested in applying for this role, please APPLY NOW follow the prompts and submit an up to date resume in MS Word format. Shortlisted candidates will be contacted.