An exciting opportunity exists for a fixed term full-time Program Leader - Customer Admin & Business to join our team. Program Leader – Customer Administration & Business Moranbah, Dysart, Nebo or Clermont As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team An exciting opportunity exists for a fixed term full-time Program Leader – Customer Admin & Business to join our team in Moranbah, Dysart, Nebo or Clermont. This position is for a fixed term until 30 June 2028. Reporting to the Manager Business Services, this position provides leadership and ensures organisational due diligence, process and procedural improvement and consistency to support the customer service, administrative, financial and contract management functions of the Business Services Department. To be successful in this position, you will have: A caring attitude, paired with a positive work ethic and demonstrated commitment to working collaboratively as part of a team to reach a shared goal. Demonstrated financial acumen, contract management and analysis skills. Superior administration, customer service and conflict resolution skills. Experience leading and coaching a busy team, minimum 3 years preferred. Tertiary qualifications in Finance, Accounting or a related discipline, or equivalent level of expertise and experience to undertake the range of activities required. Demonstrated experience in contract development, management and maintenance. Minimum 3 years’ experience in Local Government, at supervisor level preferred. Post graduate qualifications in Contract or Property Law, Customer Service or similar, is desirable. If you are successful in this position, you will receive: $99,922.73 - $118,344.80 per annum (Stream A, Level 6-8) Fixed term until 30 June 2028. Nominally 72.5 hours per fortnight 5 weeks annual leave 17.5% loading RDO’s in accordance with Council Policy Up to 14% super in accordance with Council Policy Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.) Active Social Club, and much more For more details on this exciting position contact the Manager Business Services during business hours: Lisa Tonkin: (07) 4846 3553 or email lisa.tonkinisaac.qld.gov.au To submit your application, please click ‘Apply Here.’ Alternatively, please send your cover letter and resume to recruitmentisaac.qld.gov.au, ensuring your cover letter addresses: What your motivation is for applying. Willingness to relocate (if not based within the Isaac Region). Why you believe you could fulfil this position. BEFORE YOU APPLY: Please visit https://www.isaac.qld.gov.au/careers to review the details of the position description. This will provide you with essential information about the role and ensure it aligns with your qualifications and career goals. IRC has the right to commence the recruitment process prior to the closing date. APPLICATIONS CLOSE: COB 5pm Wednesday 2 October 2024 Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.