About the role The Mater Health Administration Services team is thrilled to offer an exciting opportunity for a permanent full-time Administration Officer to join our Front Reception areas. This role is based at Mater’s South Brisbane Campus . Salary range: $29.53 - $34.28 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits What you’ll be doing Your role as a Front Receptionist with a focus on medical administration will involve, but is not limited to, the following responsibilities: Greeting and Welcoming Patients: Be the first smiling face our patients see, setting the tone for an exceptional experience Handling Inquiries: Answer and direct incoming phone calls, emails, and inquiries in a timely and courteous manner Reception Area Management: Keep our reception area not just tidy, but a welcoming oasis for all patients and visitors Maintaining Confidentiality: Manage and maintain accurate files, records, and discussions with the utmost discretion, adhering to all administrative and financial policies Administrative Support: Dive into tasks like data entry, filing, and document prep, ensuring everything is in its right place Departmental Collaboration: Liaise effortlessly with various departments, fostering smooth communication and workflow Senior Management Support: Offer indispensable support to our senior management, making sure their administrative needs are met with excellence About you To be successful in this role, you will demonstrate: Proven Experience: Relevant experience in a similar role Organisational Skills: Strong ability to multitask and prioritize effectively Attention to Detail: High accuracy and attention to detail in all tasks, ensuring that every detail is attended to with care Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality Professionalism: Consistently maintain a positive attitude and professional demeanour. Uphold the standards of the organization through reliable, ethical behaviour, and courteous interactions with colleagues, patients, and visitors Flexibility: Availability for all shifts across a 5-day working week between 6:00 AM and 6:00 PM Technical Proficiency: Demonstrate proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software. The ability to quickly learn and adapt to new technologies and systems is essential Medical Administration Experience: Previous experience in a medical administration role is highly valued and will be considered an asset Why join us? Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. We are a leader in healthcare, education and research — and that’s because we employ exceptional people. MAKEYOURMATERMOVE Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay Access to package meal and entertainment expenses via salary packaging Access to leading education and professional development via Mater Education Access to our Employee Assistance Program and on-site pastoral care teams Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other Unlimited access to a multitude of discounted fitness facilities through Fitness Passport Access to on-site, discounted parking Discounted food and beverage at various campus cafés and coffee venues Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead Applications close Wednesday 25 th September 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage .