This start-up retail and warehouse business needs their "jack of all trades" to assist the team Your Organisation Starting out just a matter of months ago, this organisation has already seen rapid growth and are continuing to expand. Providing vending machine solutions to small and large businesses around South-East Queensland, they are a close-knit team now looking for their Operations Administrator to take the reigns on everything administration With a brand new office and warehouse opened in Wynnum, they have free onsite parking and will require this role to be onsite 5 days a week. Your Role With your sales team and drivers out on the road, your role is to man the warehouse and office and attend to day-to-day operations as well as provide administrative support to the General Manager. This will include: Being the first point of contact for customer queries via phone and email; Liaising with the sales and delivery teams throughout the day; Assisting with scheduling of jobs and allocating to the sales and delivery teams; Assisting walk-in customers with purchasing goods and other queries; Monitoring progress reports and activity through the company app; Handling correspondence and communication on behalf of the General Manager; Managing the General Manager’s calendar including scheduling meetings; Preparing and editing reports, presentations and business collateral; Assisting with accounts, invoicing and general administration. This role will continue to grow along with the business and will suit someone who is comfortable with and driven by ongoing change. About You You will be a strong administrator who can ‘roll with the punches’ and pickup whatever is required in a small-business setting. Honest, reliable and able to work autonomously, you will demonstrate strong initiative and ability to provide input into improving administrative processes as the business grows. It is essential that you have proficiency in Microsoft Office, strong communication and interpersonal skills and an ability to handle confidential information with discretion. If you’re looking for a supportive environment where you can be yourself and escape office politics, this is the role for you