A career at ACM is a chance to write your own story and help make a difference with your ideas, energy and skills. We want to offer you an opportunity to create a life for yourself and a lifestyle in some of the most beautiful and vibrant parts of Australia. At ACM we tell the stories of Australia. From the city to the bush, from the country to the coast, our trusted local news keeps hundreds of Australian communities informed, connected and strong. We are Australia's largest independent media organisation made up of more than 100 leading rural and regional news brands consisting of community-based websites, daily and community newspapers, magazines and events. From the Canberra Times, Newcastle Herald and Bendigo Advertiser, our trusted news brands have been setting the agenda in Australia's key regional population centres for more than 180 years. At ACM our people are at the heart of everything we do. Our business may be diverse but we are united when it comes to our vision and values. The Opportunity Join Warrnambool Standard as a Sales Support in Warrnambool on a 9-month fixed term contract. Be part of Australian Community Media (ACM) to assist local businesses grow through advertising to a local audience. Our sales teams drive ACMs local growth strategy with best-in-class digital and print media channels, by excellence in media account management and customer service. Treat your portfolio as your own with a mix of existing customers and new business opportunities. About the role Provide support to the local sales team. Tasks include; process enquiries, manage a high volume of weekly bookings, creative and account tasks, inbound/outbound calls and emails, advertising and editorial placement and layout requests. Provide efficient and professional customer service at all times. Meeting publication and digital 'go live' deadlines with both internal and external stakeholders. Proactively contribute to sales initiatives and special features. The successful candidate will have Previous exposure in a sales support type role is highly desirable. Ability to form relationships with team members and external clients. Strong customer service skills and excellent written and verbal communication skills. Experience or easily adaptable to learning how to operate CRM software, booking systems, presentations and proposals. High energy, self motivated and professional manner. Able to connect and build rapport at all levels. Why you should join ACM ACM's purpose is driven by our passion for keeping our communities strong, informed and connected. We truly value independence and encourage you to achieve your best work in an environment that allows your authenticity to shine and supports your development in your media career. Our employees also enjoy the following benefits: Lifestyle discounts - Flare benefits, digital subscriptions, novated leasing and more Competitive Parental Leave Program Financial Study Assistance - We will support you to explore further qualifications and can support work-related tertiary qualifications and courses Make a Difference - We pride ourselves on making a difference for our audiences, communities and achieving results for our advertising partners Next Steps Please press the APPLY button - we can't wait to hear from you Check the link below to see the ACM careers page - https://joinus.austcommunitymedia.com.au/home We advocate Diversity and Inclusion ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for Disability Accommodation For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email - jobsaustcommunitymedia.com.au