About Us Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee , Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920's. We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices. We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community. About the Role As the first point of contact at WWG, we’re searching for a friendly, motivated, and energetic team player to be the face of our front of house. Our ideal candidate is someone who thrives in a fast-paced environment and is passionate about providing excellent customer service. In addition to being responsible for the management of our reception area, welcoming our visitors in a safe and professional manner, you will be the backbone of our office mail systems, ensuring an efficient and seamless distribution of packages both incoming and outgoing. What you’ll be doing Greet and welcome visitors in a warm and professional manner, both in person and on the phone. Coordinate office inductions, including distribution and collection of secure key passes for the building. Organise and coordinate couriers, including local, interstate and international shipments, with both a cost conscious and a sustainable lens, and coordination of incoming shipments via the loading bay. Manage general stationary orders and maintain inventory, including stocking the kitchens, meeting rooms and lunchrooms. Work hand-in-glove with Office Coordinator, assisting with lodging building repair jobs and ad hoc overflow of maintenance requests. Collaborate with the Office Coordinator and team of EAs for smooth workflow across the business. Perform any ad hoc administration duties as required. Who we’re looking for At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities: Strong work ethic and commitment to team culture Openness to training and coaching Accountability and emotional intelligence Willing to embrace change and innovation, take calculated risks, and inspire others to think outside the box Strong business acumen The ability to build and foster meaningful relationships An understanding of the importance of our customers to the business and of balancing commercial goals with customer satisfaction Strong ethical standards and demonstration of honesty and integrity in all interactions What we’re looking for Intermediate knowledge of Word, Excel, Outlook and the MS Suite Proven experience in reception/ front of house/ customer service and knowledge of office procedures and environments Experience in both domestic and international mail shipping systems advantageous Ability to prioritise competing demands and liaise with key stakeholders both across the business and externally Positive attitude, quick learner, bright and friendly personality with a dedicated approach What we offer The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company. A flexible working environment, allowing for working from home day/s each week. A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more. A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey. Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program. We Learn, a dedicated hub for all things learning and development. We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work. You can follow us on LinkedIn or see our company careers page for more opportunities https://www.workweargroup.com.au/careers Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted . Video