Warehouse Manager — Challenge, Inspire and Grow with us at Miss Amara We are looking for a Warehouse Manager to join our global team. This is a full-time role in our South Granville Warehouse. About Us We’re growing here at Miss Amara — fast. We’re reinventing the way that customers buys rugs online, innovating how people buy rugs through industry-first technology and a best-in-class customer experience. Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. We've received industry recognition for our innovation, customer-first mindset and growth trajectory, including: Ranked 150th in the Deloitte Fast 500 Tech Companies Asia-Pacific 2021 Ranked 26th in the Financial Times (FT) Fastest Growing Tech Companies 2021 Winner, Innovation Champion, National Retail Awards 2022 Ranked 56th in the AFR Fast 100 2022 Our plan: To be the number one global retailer for rugs. Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive. We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug. Our approach is a complete game changer for how customers shop for rugs. We are building an all-star team to grow our business and be a place that our customers want to return to, time and time again. The role We are currently looking for an enthusiastic, dedicated, and experienced Warehouse Manager to join our team in Sydney. This role will take charge of the daily management of our fulfillment warehouse. You will be responsible for managing the Warehouse in regard to all stock and freight movements and implementing improvements within the warehousing environment. This role will closely work with the Operations Manager and will also manage the warehouse staff to optimise their productivity while meeting all aspects of OHS and cost objectives. You will: Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training warehouse employees and establishing, monitoring, and managing operation goals Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping Manage staff on a daily basis and give direction according to the daily priorities. Plan and organise - sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks; monitors performance against deadlines and milestones. Communicate transparently and regularly with the senior management team around wins and opportunities to ensure warehouse operations are optimised for current and future operational needs. Comply with all health, safety and environmental (HSE) legislation, Regulations and Codes of Practice, as well as Workplace Health and Safety (WHS) Policy and Standards relevant to area of responsibility. The successful candidate Our new Warehouse Manager will have: A minimum of three years experience in a similar role A natural passion and enthusiasm for staff management Excellent communication skills – you’ll be working closely with our HQ and E-commerce teams, as well as managing our incredible picking crew Outstanding organisational and time management skills An innate drive for efficiency, procedural improvement, and setting high standards of operation Experience in managing, coaching, and implementing training methods to deliver a high-performing team An ability to successfully manage fluctuations in processing volume and high-pressure environments during peak seasonal periods Experience with a WMS and its associated integrated systems is essential Experience with CIN7 and Starshipit is preferred Why should you join? Be part of a talented crew — you’ll be a part of a high-growth e-commerce business, with opportunity for career progression as Miss Amara expands into new markets. Work in unchartered territory — We are disrupting the homewares space using industry-first technology to stand apart from our competitors Join a truly global team - with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture If you’re ready to run with momentum and are inspired to join us on our journey to total world domination, we want to hear from you