About Us: Welcome to The Perth Mint, where golden career opportunities await. The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world. There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians. Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion. At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility. Our Benefits: Competitive salaries and employee discounts Flexible work options available - working from home options (up to 2 days available) and options to work flexibly (9-day fortnight, compressed working week, monthly RDO etc.) Extended leave options including purchased leave, leave at half pay and access to pro-rata long service leave Opportunity to work for an endorsed WORK180 employer Paid parental leave and secondary carer’s leave available after 6 months service. 12 weeks paid parental leave for primary caregivers and 6 weeks paid secondary care giver’s leave Training and development opportunities Opportunities to be part of our wide and active range of Employee Resourcing Groups: Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride Charity and volunteer initiatives Income protection after an accident or illness Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website So go on, make your mark. If you are excited by this role and want to join the team at the iconic Perth Mint, apply today. As an IT Systems Engineer you will work with a talented team of engineers and vendors to support and maintain our on-premises and cloud IT infrastructure. Within the Core Platforms team within the Business Technology department, you’ll work with stakeholders both within the department and across the business on a wide range of projects requiring new or changed IT infrastructure. With a consistent focus on service improvement, you’ll work to ensure our essential IT infrastructure is well maintained and secured according to business needs. Your role as an Engineer IT Systems will involve: Respond to and resolve complex incidents and service requests related to hybrid infrastructure (on-premise VMware ESXi, Azure Cloud, and Windows/Linux servers) Actively participate in problem management, conducting root cause analysis and implementing long-term solutions across all supported platforms Perform regular maintenance, patching, and updates for Windows Server environments, IIS, SQL Server, and COTS applications Ensure system configurations align with architecture guidelines set by the Lead Systems Engineer and Planning and Architecture Team for VMware ESXi, Azure environments, and Windows/Linux servers Serve as a subject-matter expert in IT projects, particularly those involving hybrid cloud integration, migration, and Windows/Linux server management Engage in technical discussions with internal and external stakeholders, translating complex concepts into understandable terms Develop and implement automated processes using Azure DevOps, ServiceNow, PowerShell scripting, and other relevant tools for efficient infrastructure and application management Optimise system performance, capacity, reliability, and scalability across on-premise, cloud platforms, and server environments Provide expertise in managing: Active Directory (on-premise) and Azure Active Directory Office 365 services Microsoft Intune for device management Compute and storage resources (VMware ESXi, Azure, and physical servers) LAN/WAN networking in hybrid environments Windows Server environments, including IIS and SQL Server COTS applications installed on Windows servers Basic Linux OS management and troubleshooting Veeam Backup and Restore Basic utilisation of Palo Alto firewalls to troubleshoot connectivity Basic understanding of MacOS MDM Contribute to and assist with maintaining up-to-date documentation for policies, processes, and technical configurations for all supported systems Proactively identify and report potential information security issues or risks in the hybrid environment and server infrastructure. Understand and be ready to assist in execution of organisational cyber security incident response plans and playbooks for on-premise, cloud systems, and server environments Maintain relevant certifications and stay current with industry trends and best practices Participate in capacity planning and cost optimisation activities covering VMware ESXi, Azure resources, and physical server infrastructure Assist in designing and implementing disaster recovery and business continuity solutions leveraging on-premise, cloud technologies, and server replication/failover strategies Ensure compliance with organisational safety and health policies, as well as data protection regulations across all managed systems Other duties as required, adapting to evolving technological landscapes and organisational needs Experience: Demonstrated experience in a similar role Experience in management and/or consultation and design of IT Infrastructure, O365, M365, and Azure solutions Experience in management of end-user computing environments and management systems such as SCCM and Microsoft Endpoint Manager (Intune) Experience in management of AD, AAD & Group Policy Management Scripting ability (PowerShell, Batch, etc.) Experience in writing technical policy documents and systems documentation Bachelor’s degree in Information Technology or related discipline or equivalent experience Microsoft certification in the areas of Office 365 and Azure are highly desirable It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please submit your application. Applications close on 23 August 2024. The Perth Mint reserves the right to close applications prior to this date. Candidates must have the right to work in Australia and pass our national security check. Our Commitment to Inclusion: Inclusion is at the core of what we do. We are committed to equality and celebrate the diversity of race, gender, age, sexual orientation, religion, ethnicity, and all characteristics that make us unique as individuals. We encourage applications from a range of candidates, including, Aboriginal and Torres Strait Islander people, people with disability, people of all gender identities, youth, seniors, the LGBTQI community and people from culturally and linguistically diverse backgrounds. We recognise that standard recruitment processes are not accessible to everyone. If there are any accommodations or supports that would assist you in participating in the recruitment process for this role, please reach out to recruitmentperthmint.com . To learn more about our diversity and inclusion initiatives please visit our website.