About the Role: The Mater Private Hospital Mackay is currently seeking applications from experienced Administration Support Officers to join the team in a casual capacity. The Administration Support Officer shall undertake a range or combination of administrative activities and operations requiring the application of skills and experience with general knowledge of the work to be performed as a member of the administration team of the Hospital. This role will specifically sit in our medical suites and would suit someone with prior administration experience in a medical setting. This position will see you undertake specific functions and tasks that focus on maintaining exceptional customer service and enhancing the patient experience. Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the people of Mackay and surrounds since 1927. Located on the northern bank of the Pioneer River since 2003, our hospital is a modern 105-bed facility featuring five operating theatres, a fully equipped day surgery unit, and a wide range of specialist clinical services. Salary range: $36.51 - $40.81 (Admin & Support L3) plus super plus casual loading and access to generous salary packaging of up to $15900 per annum. Candidates must be available to work any shift between 6am and 10pm, including weekends. What you'll be doing Undertake all assigned duties, tasks and activities within the scope of personal expertise and following relevant policies, procedures and verbal or written work instructions of the Hospital and/or Mater; Maintain contemporary knowledge of best practice initiatives and processes associated with assigned duties and tasks; Manage time effectively to meet task-associated deadlines whilst ensuring that those associated with the patient care experience take priority; Identify efficiency and improvement opportunities and/or participate in any resulting change or implementation processes; Undertake any necessary training or development opportunities that foster workforce flexibility through skill enhancement; About You A high degree of agility to respond to a variety of arising matters and job assignments; Exceptional customer service skills; Proficient in written and interpersonal communication; and Digital and computer literacy Desirable: Experience in a medical receptionist or customer service focussed position; Minimum Certificate III qualifications in a related discipline; Why join us? Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. We are a leader in healthcare, education and research — and that’s because we employ exceptional people. MAKEYOURMATERMOVE Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay Access to package meal and entertainment expenses via salary packaging Access to leading education and professional development via Mater Education Access to our Employee Assistance Program and on-site pastoral care teams Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage. Please note applications close on the Thursday 5 th September 2024. We may contact applicants prior to the closing date, so please don’t hesitate to apply now