At ING Australia, you’ll have the chance to build a career as unique as you are, with the global scale, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Reporting to the National Sales Manager, as State Sales Manager – WA you’ll be responsible for driving the residential mortgage state sales team in achieving sales production and growth of our residential mortgage portfolio through a structured engagement program with accredited mortgage brokers. In addition to managing a team of residential Business Development Managers and Relationship Managers, you’ll manage your own portfolio of residential mortgage brokers. Ready to make an impact? What you’ll do Generate sales and growth of residential mortgages through effective relationship building. Act as a coach, leader and manager of the residential mortgage sales team. Increase the state’s number of active mortgage brokers dealing with ING. Deepen broker relationships by increasing the level of applications per active broker with ING Build commercial mortgage and wealth referral sources. Deliver training and education programs on ING product, policy and process to ensure customer type and credit quality aligns to the ING primary bank strategy, risk culture and risk appetite. Promote ING’s strategy with our key business partners to generate market opportunities Represent ING at internal and external / industry events. Actively contribute to employee engagement and supporting a high-performance learning environment Assist the business to meet all risk, compliance, audit and quality requirements. What we’re looking for Experience within sales management in third party residential mortgages. Demonstrated ability to effectively manage and build B2B and B2C relationships. Proven coaching, leadership and sales management of a team; with the ability to motivate and lead a high-performance sales team; effectively contributing to team performance, culture and increasing education amongst peers. Exceptional credit skills and understanding of lending structures. Experienced written and verbal communicator at all levels Exceptional influencing and interpersonal skills with the ability to build excellent working relationships at all levels of an organisation. Ability to work under pressure and to work autonomously and effectively with a balance of sales activities and administration commitments. Commercial acumen extending to problem solving and analytical skills. Exceptional presentation skills to ensure professional delivery of message with impact. What’s in it for you ? Discounted ING Health Insurance An additional Rest Day to support your wellbeing. An IMPACT Day to volunteer on an approved sustainability activity. About Us At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace. Sound like the kind of place you’d feel at home. We’d love to hear from you. (One last thing, ING operates a direct talent sourcing model. So, no agency introductions, please.) Need more? Contact Rachel Yuen on rachel.yuening.com Applications close 17th September 2024