Manage admin tasks, build stakeholder relationships, and support Recovery & Customer Care team. Create efficient processes, handle sensitive info. About Us: Come and join Australia's most open-minded lender, Bizcap Bizcap is the leading provider of fast and convenient business loans in Australia and New Zealand. With our simple online application process and unique approach to credit assessment, we cut out the mounds of paperwork and long wait times commonly associated with loans, ensuring businesses get access to cash in as little as 3 hours. We know people are our most valuable asset and we're actively looking for great individuals to join our team, make an impact and most importantly love what they do Why Join Us: Joining Bizcap means becoming part of a fast-paced, innovative environment where your contributions are valued. We offer: A collaborative and respectful workplace that embraces diversity Trust and autonomy to perform your role Opportunities to make an impact and grow professionally A culture that encourages proactivity and inquisitiveness Immerse yourself in an exceptional team culture in the heart of South Yarra Experience a great work-life balance About the Role: We have an exciting opportunity for someone to join as Administration Assistant and support our Recovery & Customer Care team in an administrative and customer service focused role. Key Responsibilities: Engage with internal and external stakeholders, taking ownership of tasks through to resolution Handle sensitive information with discretion and maintain confidentiality Manage inbound and outbound calls and respond to emails Coordinate and manage tasks and projects as assigned Address and resolve issues to ensure smooth day-to-day operations Represent Bizcap professionally in all interactions Support other credit activities as required What We're Looking For: Exceptional organisational skills and ability to manage multiple priorities Excellent verbal and written communication skills Meticulous attention to detail Strong problem-solving abilities and a proactive attitude Discretion in handling sensitive information Technical proficiency with office software and technology tools Great interpersonal skills to build positive working relationships Awards & Recognition: 2024 Certified as a 'Great Place to Work' 2023 Finalist – Fintech Australia: Best Workplace Diversity 2023 Female Fintech Leader of the Year 2022 Winner - WeMoney Awards: Best for Small Business Loans 2022 Winner - WeMoney Awards: Outstanding Customer Services – Business Loans 2022 Finalist - WeMoney Awards: Best Innovation in Business Lending 2021 Finalist - Fintech Australia: Employee Culture and Diversity 2020 Finalist - Fintech Australia: Emerging Fintech Organisation of the Year 2020 Finalist - Fintech Australia: Excellence in Business Lending 2020 Finalist - My Business: Fintech Business of the Year Join our thriving and innovative team at Bizcap, where you can make a difference and shape your future in a dynamic and supportive environment. If this role sounds like a great fit for you and you'd like to join an exciting and growing team, APPLY NOW Please note, due to the anticipated volume of applications, only shortlisted candidates will be contacted.