Summary: At Otto, we’re all about being genuine, putting people first, and keeping things straightforward. We always aim to deliver the best outcomes for our clients. While IT is serious, we know how to have fun at work. We’ve built a culture we’re proud of, and we’re certified as a Great Place to Work. As we grow, we’re excited to bring on a Sales Support Officer to join our dynamic, family-like team Responsibilities: Provide admin support for the sales team, including preparing sales reports, maintaining customer databases, and managing sales orders Assist with the preparation of sales quotes, proposals and presentations Respond to customer inquiries, providing excellent customer service Monitor sales performance and provide regular reports to the sales team Assist with the organisation of sales events and trade show Coordinate with other departments to ensure timely delivery of products and services Maintain up-to-date knowledge of industry trends and competitor activities Requirements: Proven experience in admin, sales support, or a similar role Exceptional customer service and communication skills are a MUST Strong organisation and time management Ability to work independently and as part of a team Proficient in Microsoft Office and CRM software Knowledge of sales processes and techniques (desirable) Benefits: On the job training and continuous development including financial support for relevant certifications Growth opportunities (perfect for someone wanting to become an Account Manager) Fully stocked kitchen with breakfast options Volunteer and additional paid parental leave Uniform and plenty of branded swag Monthly team lunches Salary sacrificing and staff discounts And lots more If you want to work in a dynamic environment, delivering outstanding solutions that benefit our clients - Submit your application today