We are looking for an experienced Sales Coordinator to join our Online Sales team at ABI Interiors full-time. The ideal candidate will bring a wealth of knowledge and enthusiasm to our team and be committed to delivering unparalleled customer experiences. What you will be doing: You will be assisting in growing our sales and service strategy within our Gold Coast Online Sales Team, predominantly by phone, email, chat and socials. Prepare quotes and invoices for customers and assist with general product enquiries. Assist with identifying leads and opportunities from various platforms and ensuring consistency in responses across multiple social media platforms. Assisting when required in Online Design Consultations and our Gold Coast Showroom and the associated follow-up procedures, including preparing quotes and carrying out any necessary amendments to orders. Ensuring all customers are provided expert advice and unparalleled service via phone, email and during online design consults over teams. Servicing any special requests to ensure an exceptional customer experience. Proactive and professional collaboration with all internal and external stakeholders Develop and maintain client relationships, and potential leads or opportunities with the key focus on building longstanding relationships. Be available to work to maximise the ABI experience across 7 days, in various locations as required. About you: Understanding and passion for the design industry. The ability to be proactive and work autonomously as well as with a team. Highly developed organisational and communication skills. Experience working with a range of IT applications, CRM, and POS software. Excellent interpersonal skills. Available to work a rotating roster, with potential for some weekends. Be comfortable with customer-facing if required. What we can offer you: Work-life balance, our hours are 7:00am – 5:00pm Monday-Friday and 8.30am - 3pm Saturday. A brand-new HQ with an onsite Gym and Pilates studio. Daily breakfast plus onsite café. Opportunity to connect with your team and the wider ABI team through social events, team-building activities, and a collaborative working environment. Opportunity for progression in an office-based role. Market-leading parental leave policy. If this sounds like your ideal role, we’d love to hear from you Please apply with your resume and a cover letter. About ABI Interiors: ABI Interiors is an Australian family business that was established in 2016 after recognising a gap in the market for high-quality, coloured architectural hardware. Today, we pride ourselves on supplying a comprehensive range of interior fixtures and fittings that are of an exemplary standard. Our in-house Research and Development team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs. But our promise of quality extends beyond our product offering. We adopt a holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience. Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment that we can enrich lives by enriching spaces.