Customer Service Representative — Brisbane, Brisbane Region
Expired

WELCOME South East Queensland Hauliers (SEQH) is an innovative leader in container transport and logistics across Queensland. Since the 1960s, we've set new standards for service excellence, headquartered in Hemmant, Brisbane, with a second depot in Toowoomba. Committed to innovation, reliability, and customer satisfaction, SEQH leads the way in container transport and logistics throughout Queensland. KEY ACCOUNTABILITIES: Positively interacting with existing and prospective customers. Input export bookings into the container transport system, update excel spreadsheets and create customer folders. Liaise with clients regarding existing and future shipments In conjunction with the Log Export Packing Manager, liaise with customers regarding incoming stock (logs). Completing the administration around the following: Update inbound stock (weighbridge dockets). Update and file packing information (weights, descriptions, photos etc.) Complete VGM declarations, file, and upload into the Wave TMS system. Revise over the shipment once fully packed to ensure all administrative documentation is complete and ready for PRA lodgement and transport. Communicate via email, mobile, and face to face with clients, Log Export Manager, and transport allocators. Organise the delivery of empty containers for exporting logs with operations allocators SKILLS AND EXPERIENCE: Strong attention to detail. Excellent interpersonal and time management skills. Ability to work both independently and collaboratively within a team. Proficient in Microsoft Office suite. WHAT'S IN IT FOR YOU? Join a recognised and growing company. Competitive compensation and benefits package. Access to an employee assistance program. Opportunities for professional growth and development. Enjoy employee benefits and discounts at hotels and retailers. If you have any questions, please contact Zoe Zhang at 0499 787 090 or Carolina Bayona at 0499 787 070 for more information. Applications can be submitted via Seek or email at IWantACareerseqh.com.au. or book a meeting in the following link: https://outlook.office.com/bookwithme/user/7679238dedd34892a9bf957436d6f1c5seqh.com.au/meetingtype/MrqStrjrBEOaZyHIrCuW4w2?anonymous Company Values: Innovation | “Constantly challenging assumptions” Collaboration | “The can do attitude to what we do” Integrity | “Doing what we say, owing what happens”

Applications close Sunday, 29 September 2024
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