YOUR OPPORTUNITY We’re on the hunt for a full time Warehouse Customer Service to join our small but close-knit team in Roxby Downs SA . In this key role you will be working across both our Trade Store and Warehouse. You’ll be the face of our business, serving customers and driving operations across the warehouse and branch. No two days will ever be the same in this diverse role so we’re looking for a customer focused all-rounder who is happy to get stuck in and help in all areas, and most importantly someone who loves providing exceptional customer service Your day-to-day responsibilities: Serving customers face to face and via phone/email, follow up requests and ETA’s on backorders Maintaining the presentation of our Trade Store and Warehouse, keeping stock, pricing, and promotional displays current Receiving, sorting and labelling incoming goods, recording them in our systems correctly Picking, packing and dispatching of customer orders Offsite stock delivery and ordering, providing support at customer sites Operate machinery to assist with the daily requirements of warehouse To be successful, you will have: Recent customer service experience or trade counter role an advantage Driver’s license, unrestricted “C” class minimum, Forklift licence desired (or willing to obtain) Strong attention to detail in a fast-paced environment Sound computer skills, experience with Microsoft Office products desirable An understanding and commitment to Safety Knowledge of industrial and safety products would be an advantage Good personal presentation, a ‘can-do’ attitude and great communication skills The ability to work autonomously and with a team CULTURE & BENEFITS To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Attractive permanent salary and incentives Flexible and hybrid working, with access to our ‘All Can Flex’ program Ability to purchase up to 4 weeks’ additional annual leave Attractive Wesfarmers share plans every year Highly successful Refer-A-Friend program – to earn up to $2,000 for each referral Generous paid parental leave policy Regular team events, celebrations and BBQs Team member discount card to use at Kmart, Bunnings, Target & Officeworks Further Wesfarmers discounted offers from over 300 corporate partners Free onsite free parking and more OUR STORY Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia. NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI community and people with disabilities. Video