Introduction We are thrilled to offer an exciting opportunity to join the team at Cater Care Australia as a Retail Operations Specialist. Located in Brisbane and falling under the Operations department, this permanent full-time position is ideal for individuals with a passion for operations management. If you are eager to make a significant impact within a dynamic and thriving organisation, then this role is perfect for you. Join our team and be part of our commitment to delivering exceptional service in the retail sector. Description Cater Care story We are an industry leading catering, accommodation, and facilities management service provider. With over 200 sites and 3,000 employees. Cater Care is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping our people create meaningful produce and services for our communities. We pride ourselves in providing fresh quality food, high level of hospitality and service to every client and customer. Here you will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work. We pride ourselves in empowering our employees and supporting them to be the best they can be. You will have the benefits of continuous learning and development, flexibility in your work, high level health & wellbeing programs and much more. Cater Care - Passionate about people and communities About the Role: As a Retail Operations Specialist, you’ll work closely with our Operations Managers to coordinate and oversee retail operations, ensuring smooth execution across various locations. You’ll be at the forefront of transforming our retail and bar outlets, optimising point-of-sale systems, and implementing new retail concepts such as our Village Store. In this role, you’ll be continuously analysing sales and margins, recommending profitability improvements, and driving brand enhancement. Key Responsibilities: Coordinate and manage daily retail operations, including optimising Point of Sale (POS) systems across multiple locations. Identify opportunities to maximise revenue and margins, while leading the implementation of new retail concepts. Transform existing outlets and ensure our product range stays fresh and relevant by staying informed about industry trends. Collaborate with key stakeholders to maintain brand consistency and drive continuous improvement. Skills And Experiences What We’re Looking For: Minimum of 3 years' experience in Food & Beverage or convenience store retail operations, with experience in both retail store and head office environments. Strong analytical skills, keen attention to detail, and proficiency in POS systems, Google Suite, or Microsoft Office. Excellent organisational skills, ability to multitask in a fast-paced environment, and strong communication and customer service skills. Willingness to travel interstate and to remote locations regularly, with flexibility to adapt to changing conditions Why Cater Care? What’s in it for you: Career Development : Cater Care supports growth and learning opportunities, with the chance to lead retail transformations and contribute to national operations. Travel Opportunities : This role offers regular travel to diverse and remote locations, providing a unique and exciting work experience. Flexible Working Arrangements : Enjoy the balance of flexible working conditions while making a meaningful impact across multiple sites. Supportive Team Environment : Be part of a company that values community, with a strong focus on teamwork, care, and pride in everything we do.