Exp' Customer Care consultant req'd for well-known and highly successful car dealership. Relationship based sales. The Company: Our client continues to achieve industry success and prides themselves on their ability to meet and exceed their customers’ expectations. They continue their success through offering exceptional service and ensuring the needs of all customers are met. The Position: Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where every interaction counts? Working with this highly supportive, friendly and collaborative team you will be responsible for ensuring customer service standards are maintained throughout a vehicle’s maintenance life. Your excellent communication skills will prove to be essential in managing enquiries, database maintenance and customer relations The Responsibilities: Act as a primary point of contact for customer inquiries, issues, and feedback. Resolve customer concerns promptly and effectively, ensuring a positive outcome. Maintain strong relationships with customers through proactive communication and follow-up. Collaborate with sales, service, and other departments to ensure seamless customer experiences. The Requirements: To be successful for this position you will ideally possess strong proven experience within a similar role, preferably with knowledge of the automotive sector. You will also have excellent communication skill as well as strong problem solving abilities. The Benefits: Opportunities for professional growth and development. Work alongside a supportive team dedicated to excellence. Make a significant impact on customer satisfaction and brand loyalty. Onsite parking The Process: To apply for this position please contact Alexis on 9553 4436 or email alexisellebelle.com.au with Ref: 1513440