Administration Assistant Clerk Grade 1/2 Silverwater Parole Unit Location: Silverwater Parole Unit Employment Type: Ongoing – Full Time: Monday – Friday Flex Time Salary: $70, 694 -$76,857 pa (Clerk Grade 1/2) Superannuation - Annual Leave Loading Primary purpose of the role The Administrative Assistant provides quality customer and support services to a broad range of stakeholders including but not limited to, administration and other staff in the office, other agencies, members of the public and offenders, to enable the efficient operation of the Community Corrections office. What you’ll do As part of the role, the ideal candidate will be required to provide a high level of support to senior executive staff and work teams with the successful delivery of correctional and community administrative duties to ensure effective operation of the work area. The successful candidate will be responsible for, however is not limited to the following. • Undertake a variety of administrative activities for and on behalf of the Manager and/or a work team with or without collaboration of relevant stakeholders to ensure activities are completed effectively, records updated, feedback provided, and inquiries clarified as required. • Maintain manual and digital records accurately and securely ensuring these are accessible. • Respond efficiently to all inquiries and routine requests for information escalating enquiries as necessary, to ensure the provision of accurate information. • Update records and databases, complying with records management processes, to ensure information is accurate and is stored correctly and accessibly. • Requesting court depositions and records in a timely manner. • Generate routine correspondence with a view to exchanging factual information whilst exercising discretion and judgement at all times, seeking supervisory direction as necessary. • Participate in taking meeting minutes and provide a strong level of support, follow-up on actions as necessary whilst keeping all participants informed. • Provide quality administrative services to support the effective operation of the Community Corrections office. To be successful for this role, you will always display integrity, and be a true team player with excellent communication and organisational skills. You will always maintain confidentiality whilst utilising your proven experience to meet the demands of this role effectively. Resilience, initiative, high attention to detail and accuracy along with the ability to work under pressure are the key attributes to succeed in this fast-paced role. CSNSW offer many training opportunities and promotional opportunities can be available. If you enjoy administrative work, supporting team members and liaising across multiple stakeholders then this work will interest you What we’re looking for As our ideal candidate, you will have: Previous administration experience and ability to demonstrate a high level of computer skills including Microsoft Office suite as well as competency in applications such as record management systems is desirable. The ability to learn and grow in the role will be important in terms of understanding the role. As part of the team at Silverwater Parole Unit located on the Silverwater Complex, you will be subject to Correctional Centre Policy and Procedures (including no mobile phones, smart watches, biometric entry/exit, random drug and alcohol testing, dress code and restrictions on items being bought into the centre). Benefits of working at the Parole Unit: • A challenging and rewarding career. • Flexible, autonomous work environment • Competitive pay and conditions • Training and development opportunities to build and maintain capabilities. • Health & Wellbeing and Employee Assistance Programs. About Us Silverwater Parole Unit is a large Community Corrections office within the Metropolitan West District, it oversees the releases of inmates over four correctional centres and one transitional centre. There are Community Corrections Officers (CCOs) at two of the five centres. These centres vary in levels of security and type of inmates housed. Want more information? Visit our website to see more information on Working for us. Download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Applications close 01/09/2024 at 11:00pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kerrie Chisholm on 02 9289-5945 or at kerrie.chisholmjustice.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Kaushik Gounder on 0472 783 482 or via Kaushik.gounderdcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers, and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ Department of Communities and Justice